Job Description
Customer Service Manager (Japanese Speaking) (60K-80K) (SDG-37358) <Job Responsibilities> Team Management and Operation Management (Shift Management, Internal Meeting Management, Quality improvement management etc.) Explain about medical services to customers Handling patient call and arrange the appointment if patient need to go hospital As necessary, accompany to hospital with patient Answer the call from patients 24 hours Stand-by 2-3 times /week Provide translation service between patient and doctor at hospital Making reports of patient cases Update the information of medical Other tasks as assigned
Job Requirement
<Necessary Skill / Experience > Thai nationality, Male/Female, 30-45 years old Bachelor degree in any related field Japanese: Business Level N1 or N2 with Staying experience in Japan for more than 2 years Management experience for two years (Subordinates' number should be 10 members up) Able to visit hospital & work at night time (for emergency cases) Service mind and client-oriented person <Preferable Skill / Experience> None Languages skills English: Basic level Japanese: Fluent level Workplace Area: BTS Asok, Bangkok Working Hour: 8:00-17:00 (Mon-Fri) About the Benefits Salary: 60,000–80,000 THB About the company Products: Medical Assistant Support Service [Japanese Language Support] Business Type: Other Human Resources / Education / Consulting / Professional Services;