Job Description
Customer Service Import Manager @Chonburi
(50K-65K) (JO-180130-145966)
Work outline: In charge of Customer Service, manage a team, handle complaint’s case
Duties & Responsibilities:
Ø Plan and manage over all, control customer service import team
Ø Coordinate with Liner, suppliers, Agent of liner, Custom formalities and service negotiation SEA forwarder
Ø Providing help and advice to customers on company’s products & services
Ø Communicating courteously with customers by telephone, e-mail, letter and face to face
Ø Keeping accurate records of discussions or correspondence with customers
Ø Investigating and solving customer’s problems, which may be complicated or long-standing problems that have been passed
Ø Control advances of routine operations, especially inspection costs & other fees
Qualifications:
[Must]
Ø Thai Nationality , Male/Female , age 35-45 years old
Ø Bachelor's degree in Logistics
Ø At least 5 years of working experience in Customer Service Import
Ø Management Skill
Ø Service Mind and excellent in details
Languages skills
English: Advanced Conversation level
Japanese: None
Workplace Area: Chonburi (Lam Cha Bang)
Working Hour: Monday – Friday [8:30 – 17.30]
About the Benefit
Salary: 50,000 – 65,000 THB
☒Social Insurance
☒Accidental and Health insurance OPD/IPD
☒Provident Fund
☒Annual Health Check
☒Uniform
☒Gasoline Allowance
☒Bonus depends on company’s profit
About the company
Business Type: Logistics, Transportation
Products: 1. International Freight Forwarding Services
2. International and Local Transportation Services
3. Packing Services
4. Household Moving and Personal Effect
5. Logistics Outsourcing