Job Description
<Job Responsibilities> - Handle customer inquiries and maintain good relationships with customers - Receive and process Purchase Orders (POs) - Coordinate with internal departments (Sales, Production, Planning, Logistics, and Finance) to ensure on-time delivery - Monitor production schedules and shipment status - Prepare order confirmations, shipping documents, and related reports - Follow up on customer requests, delivery schedules, and issue resolution - Maintain accurate records in the company's ERP/Kintone system - Perform other duties as assigned by the supervisor
Job Requirement
<Necessary Skill / Experience> - At least 2 years of experience in Customer Service, Sales Coordinator, Logistics, or a related field in manufacturing/handling clients in the manufacturing industry - Conversational, high-level English (used for emails with internal parties and Clients) - Good computer skills, especially Microsoft Excel, Word, and Outlook <Preferable Skill/ Experience> - Able to join immediately - Experience in the electronics, PCB, or automotive industry is an advantage - Experience in handling overseas customers and export business is preferred