Job Description
<Job Responsibilities>
- Support and control the operations of the sales-related departments (Loan Assessment, Customer Service, Debt Collection) to ensure smooth and efficient processes.
- Analyze, adjust, and improve work processes within departments to optimize workflow and enhance operational efficiency.
- Plan and execute improvement projects to strengthen teamwork, productivity, and quality of service.
- Support employee development by conducting activities and training programs to build knowledge and skills for team members.
- Organize cross-department activities to promote collaboration and information sharing.
- Communicate and coordinate with related departments in both Thai and Japanese to ensure operational alignment.
Job Requirement
<Necessary Skill / Experience >
- At least 2 years of experience in Process Improvement Officer, Operation Planning Officer, Workflow Improvement Coordinator, Sales Operation Support Officer, Business Process Officer
- Hands-on experience in analysing, designing, and improving work processes across departments
- Knowledge or interest in finance
- Conversational High level in Japanese (JLPT N1 or N2 is a must) use for communicating with Japanese and do the report
- Conversational Middle level in English, mostly use for document
- MS Office (Word, Excel, PowerPoint) and Google Workspace.
<Preferable Skill / Experience>
- Working experience in business operations
- Candidates from the banking or loan industry are highly preferred.
- Can Join Immediately