Job Description
Call Center Supervisor (35K-42K) (SDG-25280) <Job Responsibilities> Be the center person to communicate with internal Sales team to assure the quality to client Supervise 2 members to assure their response quality and customer satisfaction Monitor & gather information to report to client side and inform Sales team in Beijing When trouble (network issue, sudden absence of the members ETC) happens, make quick decisions to solve the issue and report to Sales team When members escalate the claims from the customers, take care the and solve the issue and gather information Fulfill other work assigned by manager Workplace Area: Saphan Taksin, Bangkok Working Hour 9:00-18:00(Mon-Fri) About the Benefits Salary: 35,000–42,000THB About the company Products: BPO (business process outsourcing) call center, the service corresponds to telephone, e-mail, and other channels. Business Type: Outsourcing Company / BPO Company
Job Requirement
<Necessary Skill / Experience > Thai nationality, Male/Female, age 25-40 years old Bachelor's degree Good command in English (Advanced highest or up) Working experience in Call center at least 2 years Experience to communicate with client side <Preferable Skill / Experience> None Languages skills English: Conversational Level Japanese: None