Job Description
<Job Responsibilities> - Manage B2B customer accounts, primarily Japanese headquarters (HQ) accounts. - Lead customer relationship management, including contract negotiations and issue resolution. - Coordinate closely with internal teams, including Supply Chain Management (SCM), Engineering, Quality, and Manufacturing. - Identify and manage business risks related to delivery, quality, and contractual obligations. - Serve as the key interface between customers and internal stakeholders to ensure customer satisfaction and project success.
Job Requirement
<Necessary Skill / Experience> - At least 5 years of B2B sales experience in a manufacturing environment. - Conversational High or Business Level in Japanese (N1), For communicate with Supplier, Japanese HQ via email on online meeting - Conversational High Level in English, for meeting with internal and client <Personality> - Proven experience in customer management and commercial negotiations. - Excellent communication, interpersonal, and coordination skills. - Strong risk awareness and sound business judgment. - Proactive, customer-oriented, and solution-driven mindset. - Ability to manage multiple stakeholders and priorities effectively. <Preferable Skill/ Experience> - Experience managing Japanese multinational or HQ customer accounts. - Experience in contract negotiations, claims management, or dispute resolution. - Experience working in a global or cross-cultural business environment.