Job Description
<Job Responsibilities> [Provide Technical Support] - Provide technical consultation, product training, troubleshooting, performance evaluation, and issue resolution to resellers, system integrators, and customers. - Analyze technical issues and recommend appropriate solutions. [Lead Technical Engagement for New Products] - Lead technical activities for new product launches, including product evaluation, trials, implementation, and technical training. - Coordinate with internal teams, resellers, and customers to ensure technical readiness and successful product adoption. [Support Regional Sales Activities] - Provide technical support to country PICs across the APAC region. - Participate in customer visits, presentations, product demonstrations, and technical discussions. - Develop technical value propositions to support sales opportunities. [Develop Technical Marketing Content] - Collaborate with marketing teams to develop case studies, application notes, white papers, flyers, presentations, and other technical materials. - Provide accurate technical information to support marketing and customer engagement activities. [Provide Product & Market Intelligence] - Monitor product applications, competitor activities, market trends, and industry developments. - Provide insights to support product positioning, portfolio planning, and product lifecycle management. - Support product launch, transition, and discontinuation activities. [Drive Market Development & Industry Engagement] - Develop market development plans and maintain industry/customer databases for targeted markets. - Work with reseller sales teams to identify and develop new business opportunities. - Conduct joint customer visits and industry engagement activities. [Monitor Business Performance & Reporting] - Prepare periodic and ad hoc reports on product performance, reseller activities, market trends, and business development. - Provide actionable insights to support business planning and decision-making.
Job Requirement
<Necessary Skill / Experience> - Bachelor's or Master's degree in Chemical Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, Science, Technology, or a related field - At least 5 years of experience in Application Engineering, Technical Sales, Sales Engineering, After-Sales Service, or a similar technical/customer-facing role - Experience in the Measurement instrument, Color, or chemical industry - Experience engaging directly with customers and understanding their technical requirements or operational pain points - Conversational high-level English for communicating with clients and for overseas business trips as assigned. (SEA Market) - Own a car with a driver's license - Able to travel both domestically and internationally independently <Preferable Skill/ Experience> - Experience with microscopes, measuring instruments, sensing products - Experience in color-related industries, such as coatings, plastics, automotive, printing, or related manufacturing industries - Experience working with distributors, system integrators, or channel partners <Details> - Strong ability to analyze customer needs and translate them into suitable products, applications, or technical solutions - Good presentation, communication, and consulting skills - Strong customer-service mindset with ability to build long-term customer relationships - Ability to work with multiple stakeholders including clients, distributors, system integrators, and internal teams - Willingness and ability to travel frequently throughout Thailand and the APAC region