Job Description
Application Consultant (Japanese speaking) (19K-35K Total)
(JO-171005-137775)
About this Job
Job Highlight
Ø An opportunity to grow with the bestselling independent Japanese SI vendor company
Ø An opportunity to work in the company paying good benefits and allowances
Work outline: Responsible for coordination tasks with related parties and user support role.
Duties & Responsibilities:
Ø Can do and Leader System analysis work (check error, dispatch, escalate incident to proper parties regarding procedure and protocol).
Ø Can do and leader User support (1st line investigate and troubleshooting inquires and request from customer, escalate to proper parties if necessary).
Ø Create analysis document for the customer and management and explain customer manager.
Ø Coordinate and negotiate with all related parties (customer, internal team, other div. etc.) to process and fulfill operation and project.
Ø Lead Operation and report manager periodically and improve operation & staff environment.
Qualifications:
[Must]
Ø Thai nationality, Male/Female, age between 25-35 years old
Ø Bachelor's or Master's degree in Japanese, Computer Engineering, Electrical Engineering, Computer Science, Information Technology, Telecommunication Engineering, Business Computer or related fields.
Ø Experience between 0-5 years in IT support/ service desk, Call Center or other related field.
Ø Welcome fresh graduate candidate.
Ø Knowledge of Microsoft Operating Systems, IT Applications, Information Security, Network & INFRA (Server related etc.) will be advantage
Ø Proactive thinking with a "can do" attitude
Ø Strong problem solving. Service mind, and able to under pressure
Ø Availability to work in shift
Ø Strong abilities to analyze and prioritize issues for problem resolution
Preferable:
Ø Certificate of the following would be advantage; CISSP, CCNA Security, CCNP Security.
Ø Self-motivation and customer oriented
Language skills:
English: Advanced Conversational Level
Japanese: Advanced Conversational level (At least N2)
Workplace Area: BTS Phloen Chit
Working Hour: Shift, Morning shift: 7.30-16.30, Afternoon shift: 11.00-20.00, Night shift: 20.30-8.00*
(after 05.00 is OT)
About the Benefit
Salary: 19,000 – 35,000 THB including all allowance
☒ Social Security Insurance
☒ Accidental and Health insurance
☒ Health insurance
☒ Dental Treatment fee
☒ Annual Health Check Up
☒ Customer site at upcountry
☒ Shift Allowance
☒ Bonus depends on corporate profit and individual achievement
About the company
Business Type: Network support/ System integration
Products: Network support in general in Thailand and other countries/ System Integration in General