Job Description
<Job Responsibilities> - Handle customer service operations for air export shipments - Supervise and coordinate air export and import operations at the airport office - Develop airfreight business, mainly for local customers - Prepare and support quotation issuance - Record sales and costs in the internal system - Issue invoices and payment requests - Coordinate with customs clearance, inland transportation, export packing, and related parties - Select appropriate subcontractors and maintain strong working relationships - Manage daily operations and ensure smooth airport office workflow
Job Requirement
<Necessary Skill / Experience > - Bachelor’s Degree - At least 5 years of experience in the freight forwarding industry - Strong knowledge of air export operations, including airfreight, customs clearance, inland transportation, export packing, and certificate issuance - Conversational high of English communication skills (internal and external Communication) <Preferable Skill / Experience> - Experience supervising airport office operations - Experience handling both export and import operations - Strong interpersonal and coordination skills - Positive, service-oriented mindset and ability to work under pressure