Job Description
Air Freight Reservation Specialist (55K-70K) (SDG-82485) ผู้เชี่ยวชาญด้านการจองขนส่งทางอากาศ <Job Responsibilities> • Process management & airlines procedures preparation, Charter flight. • Ensure sufficient space & capacity supply and promptly air cargo arrangement to meet customer's expectations. • Liaise with core carriers’ partner, strategic carriers’ partner on space bookings & rates negotiation. • Handling of cargo claims with customers & airlines. • Liaises closely with overseas offices for gateway business (Transit shipment, etc.) • Analyse profit & loss reports, root cause and recovery solution as necessary. • Daily checking of cargo booking & reservation and ad-hoc rates negotiation to ensure that cost is competitive & profitability and cargo space reserve efficiency for meet with customer satisfaction. • Supervise & review process of cargo reservation, ensure the consolidation efficiency is always performed on daily, weekly, monthly basis. • Prompt action & response with airlines in case of their service quality cannot meet customer's satisfaction and/or when irregularity occurred. • Monitor & follow up claim process with airlines when damage occurred. • Share knowledge, suggest, and provide the solution as well as enhance co-worker, subordinates to work efficiency. • Always review work procedure (KAIZEN), including of automation related internal system in order to shorten/reduce/improve/ and develop cargo knowledge. • Regular meeting with other related department to ensure proper compliance and smoothly operations flow & process.
Job Requirement
<Necessary Skills / Experiences> - Thai nationality, Male, Female, 35-45 years old - Bachelor’s Degree in Business, Economic, International Business, Logistics, or related fields. - Minimum 5-8 years working experience in air freight forwarding industry, customs operations. - Good knowledge of Thai customs regulation, Air freight forwarder business. - Good command of English, both of written and spoken. <Details> - Good services mind and ability to motivate and work in fast moving, pressure environment. - Strong interpersonal management skills. - Problem Solving & Decision Making. - Analytical Thinking & Logical Thinking. - Proficient in MS Office and Excel. <Preferable Skill / Experience> - Immediate or quick to start working is preferred. Languages skills English: Conversational Level Japanese: None Workplace Area: MRT Lat Phrao, Bangkok Working Hour: 8:30-17:30 (Mon – Fri 08.30 am – 05.30 pm, Sat: 09.00 am - 12.00 pm (Work alternate Saturdays), Sun = Holiday) About the Benefits Salary: 55,000–70,000THB About the company Product & Service: Freight forwarders (Air, Sea) Business Type: Distribution / Transportation / Warehousing