Job Description
<Job Responsibilities> *Staff level: - Develop, maintain, and strengthen relationships with existing customers to ensure long-term business growth - Identify new business opportunities, acquire new customers, and expand market coverage - Plan, organize, and supervise daily sales activities, including client visits and follow-ups - Support customers and suppliers in manufacturing-related processes to ensure smooth project execution - Source, evaluate, and develop new suppliers in alignment with business needs - Prepare and calculate quotations for customers - Coordinate with the Customer Service team to ensure efficient order processing and on-time delivery - Handle customer complaints by analyzing root causes, proposing corrective actions, and reporting to management - Collaborate with internal departments and external partners to support new projects and business initiatives - Monitor sales performance, provide guidance to team members (if applicable), and report regularly to management - Perform other duties as assigned by management *Assistant Manager level: 1. Team Management - Lead, supervise, and develop the Sales and Customer Service (CS) teams. - Allocate tasks, monitor daily activities, and ensure effective coordination within the team. - Provide coaching, training, and performance feedback to team members. 2. Sales Performance & KPI Management - Set, monitor, and evaluate team KPIs and sales targets. - Ensure the team meets or exceeds assigned revenue and performance goals. - Analyze sales performance and implement improvement strategies when needed. 3. Reporting - Prepare periodic reports on sales performance, team activities, and market insights. - Report directly to the General Director on progress, challenges, and opportunities. 4. Operational Compliance - Ensure all team members comply with company policies, procedures, and regulations. - Maintain discipline and professional working standards within the team. 5. Implementation of Company Management Objectives - Deploy and implement company management goals and strategic initiatives within the team. - Align departmental activities with the company’s overall business strategy.
Job Requirement
<Necessary Skill / Experience> - Education: Bachelor’s degree in Business Administration, Marketing, or a related field - Languages: Fluent in English AND Japanese proficiency equivalent to JLPT N2 or above - Experience: + Staff level: At least 1 year of experience in trading companies, manufacturing sales, or import/export business (electronics-related industries are an advantage) + Assistant Manager: Minimum 3–5 years of sales experience in related industries, including 1~2 years in a managerial role. - Skills: + Sales negotiation and communication skills + Client relationship management skills + Self-motivated with a strong sales mindset, fascinated by manufacturing, enjoys factory visits, eager to learn, self-confident, customer-oriented, and passionate about sales + Microsoft Office skills (Word, Excel, PowerPoint, Outlook) <Preferable Skill/ Experience> - Experience in electronics-related industries is an advantage