Job Description
<Saturday Working: No> <Position Objective/Expectation> This recruitment is aimed at strengthening our engineering department due to an increase in orders. In recent years, we have seen an increase in requests for maintenance and servicing not only our own equipment but also water treatment equipment manufactured by other companies. We are looking for someone who can build trust with customers through maintenance work and use that to propose equipment upgrades and consumables/parts. To provide comprehensive field service engineering support for water treatment systems, ensuring optimal performance through maintenance, troubleshooting, and technical customer support. <Job Responsibilities> - Perform inspection, maintenance, and servicing of both in-house and third-party water treatment systems - Troubleshoot equipment issues, identify root causes, and carry out corrective actions - Conduct preventive maintenance and scheduled inspections - Manage and recommend replacement parts and consumables - Provide on-site technical support and operational improvement proposals to customers - Propose equipment upgrades and replacement with the company's water treatment systems - Collaborate with the Engineering and Sales teams - Prepare service reports and maintenance records
Job Requirement
<Necessary Skill / Experience> - At least 7 years of experience in maintenance or as a Field Service Engineer for factory facilities. - English communication skills at conversational level or above - Comfortable interacting with customers <Preferable Skill/ Experience> - Experience in the water treatment industry - Experience in chemical engineering or related fields (chemicals, biotechnology, etc.) - Experience working for a Japanese company - Experience in equipment upgrades, technical proposals, or after-sales service