Job Description
<Job Responsibilities> - Monitor system health, investigate application/database issues, analyze system logs, and perform root-cause analysis for incident resolution as part of L2 System & Operations Support - Develop and maintain data pipelines using Python and SQL as part of Data Operations & Processing - Optimize SQL queries for data extraction, quality validation, and performance reporting as part of Data Operations & Processing - Support deployment, access control, and monitoring across Linux/Windows environments and Cloud platforms (Azure/AWS) as part of Cloud & Infrastructure Operations - Build and maintain operational dashboards/visualizations (Power BI, Grafana, Tableau) to track system performance and data integrity as part of Operational Monitoring - Work closely with software developers, DevOps engineers, and technical support teams to validate fixes and support new release deployments as part of Cross-functional Collaboration
Job Requirement
<Necessary Skills / Experience> - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field - Language: English - Business Level - Experience: + Minimum 3+ years in Data Operations, Data Engineering, System Operations, or L2 Technical Support. + Programming: Strong Python programming skills (hands-on experience with Pandas/NumPy for data manipulation). + Database & SQL: Solid SQL skills with hands-on experience in writing and optimizing database queries (PostgreSQL, MS SQL Server, or MySQL). + OS & Cloud Fundamentals: Practical experience working with Linux/Windows server environments and basic Cloud infrastructure (Azure or AWS). + Troubleshooting & Log Analysis: Strong analytical mindset with experience reading application/system logs, debugging integration issues, and understanding basic network protocols (TCP/IP, DNS, WebSockets, REST APIs). <Preferred / Referable Qualifications> - Experience with SCADA systems, Renewable Energy platforms, or Industrial IoT platforms. - Knowledge of industrial/IoT communication protocols (OPC UA, Modbus TCP, MQTT, IEC 60870-5-104). - Familiarity with containerization (Docker, Kubernetes) and CI/CD tools (Git, Azure DevOps). - Experience with search/NoSQL databases like ElasticSearch.