【Closed】Senior Customer Service

Job Detail

Senior Customer Service (25K-32K) (SDG-25694)
<Job Responsibilities>
 Create & execute customer complain strategy to reduce customer complain case
 Initiate the new idea/ project to make Customer service and call center operation smoothly
 Follow up and Co-ordinate Complaint case and Issue case from Marketing Online Channel
 Other assigned task by Superior



<Necessary Skill / Experience >
 Thai nationality, Male/Female, age 25-32 years old
 Bachelor's Degree
 At least 3-5 years’ experience as Customer Service or related fields
 Strong experience in handling Customer complain /Customer service
 Be able to create & execute customer complain strategy
 Good command in Excel
 Good service-minded
 Be able to communicate in English in Conversational level

<Preferable Skill / Experience>
 None

Languages skills
English: Conversational Level
Japanese: None

Workplace Area BTS Onnut, Bangkok
Working Hour: 8:00-17:00 (Mon-Fri)

About the Benefits
Salary: 25,000–32,000THB

About the company
Products: Room air conditioner, Air purifier, Sky air, VRV, Packaged air conditioner
Business Type: Home Electronics / Audio-Visual Equipment / Communication Equipment