Job Detail
Infrastructure Engineer (IT Support) (40K - 60K) (SDG-52353)
<Job Responsibilities>
Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements (internal)
Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools
Monitor systems and identify performance issues proactively
Work within strict time frames and elevate incidents within defined timeframes
Test all changes to networks, hardware, software, and hosted applications
Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements
Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
work with various vendors and service providers to ensure productive environment
Resolve issues and prepare status reviews and reports
Professionally represent the infrastructure team as a technical consultant on projects.
Maintain the necessary project plans and documentation of all system builds and modifications
Interact and coordinate with vendors, suppliers, distributors and contract consultants
Maintain a good working knowledge of current infrastructure and future trends
Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract
Oversee Project at client site (Approximately 3 days/week)
<Necessary Skill / Experience >
Thai nationality , Male , age 32-40 years old
Bachelor's degree in any related field.
Over 7 years of IT support experience
Familiar with set up Firewall / BPN / Storage
Proven experience working with vendor by maintain good working relationships with third party service providers
Solid technical background in a hosted services environment including infrastructure networks, hardware, software and telecommunications
Experience with incident ticketing systems, workstation management systems and desktop imaging.
Knowledge of Microsoft Active Directory and SQL Server
Good knowledge of security as it relates to cloud based infrastructure
Experience using automated monitoring tools
Ability to identify incident trends in order to elevate incidents in accordance with standard protocols
Able to gather relevant information systematically to troubleshoot and resolve issues
Ability to work in a team environment
Good analytical, problem solving and decision making skills
Good attention to detail, testing and documentation
Knowledge of ITIL and industry best practices is plus
Strong virtualization experience using Hyper-V, VM Ware.
<Preferable Skill / Experience>
None
Languages skills
English: Conversational Level
Japanese: None
Workplace Area: MRT Silom, Bangkok
Working Hour: 9:00-18:00(Mon-Fri)
About the Benefits
Salary: 40,000–60,000THB
About the company
Products: Engineering Solutions/ Communication IT
Business Type: Software;/ IT Services
