รายละเอียดงาน
Customer Service Manager (Air Import) @Suvarnabhumi airport (50K-80K) (SDG-23786) <Job Responsibilities> Leading and supervising a team of customer service staffs Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis Analyzing statistics and prepare reports to determine the level of customer service organization is providing Improving customer service procedures, policies, and standards for company or division Meeting with branch manager to discuss possible improvements to customer service Involvement in staff recruitment and appraisals (Annual PMR) Motivating the team, to make sure they abide by all company policies and procedures. Workplace Area: ARL Suvarnabhumi, Bangkok Working Hour: 8:30-17:30(Mon - Fri) About the Benefits Salary: 50,000–80,000THB About the company Products: International Freight Forwarding Services. International and Local Transportation Services. Packing Services. Household Moving and Personal Effect. Logistics Outsourcing Business Type: Distribution / Transportation / Warehousing
คุณสมบัติที่ต้องการ
<Necessary Skill / Experience > Thai nationality, Male/Female, age 35-50 years old Bachelor’s Degree Minimum 8 years' experience in Air import customer services Graduated in logistics, International business, or related Good English skill in communication <Preferable Skill / Experience> None Languages skills English: Conversational Level Japanese: None