【Closed】Customer Service Executive (Department Store)/เจ้าหน้าที่ฝ่ายบริการลูกค้า (ห้างสรรพสินค้า)

Job Detail

Customer Service Executive (Department Store) (20K-25K) (SDG-50800)
<Job Responsibilities>
 Back office 50% / Counter 50%
 Responsible for Customer Service Counter operation such as VAT Refund, Member, supportive information, etc. for both Thai and foreign customers
 Manage monthly plan of service
 Coordinate with related departments in order to support customer service purposes
 Support HR department for a service training session for staffs
 Monthly report such as VAT Refund, complaints, etc.
 Other related tasks as assigned by the superior



<Necessary Skill / Experience >
 Thai nationality , Female, age 24-27years old
 Bachelor's Degree in any field
 Good communication in English for communicating in internal and writing email, report
 Willing to work on a late shift (2 times a month)
 Willing to work on a national holiday and during festival (Especially New Year Celebration period)
 At least 2 years of experience in a customer service including customer service back-office tasks (planning and development)

<Preferable Skill / Experience>
 None

Languages skills
English: Conversational Level
Japanese: None

Workplace Area: BTS Chidlom, Bangkok
Working Hour: 10:15-19:15(- Saturday and Sunday Working: Yes
- Day Off: Every Friday + Extra Holiday 2 days /Month (6 holidays per month)
- Late Duty 12:40 - 21:45 (Only 2 times/Month) , Dinner Break 18:30 - 19:30 )

About the Benefits
Salary: 20,000–25,000THB

About the company
Products: Department Store
Business Type: Department Store / Retail / Other Store-based Services