【Closed】Call Center Agent (Customer Relationship Department)

Job Detail

Call Center Agent (Customer Relationship Department) (16K-20K) (SDG-25542)
<Job Responsibilities>
 Answer customer calls with accurately, efficiently and professionally by following call center processes
 Maintain and update the necessary information for customer into related insurance and automotive information
 Call to follow up on customer requests/issues/satisfaction on service or escalate/making report to team leaders when needed according to department processes
 Fulfill other work assigned by team leader or managers

Workplace Area: BTS Chidlom, Bangkok
Working Hour: 5:30-15:30(Work in Schedule Shifts (5 days a week) 1. 05:30 - 15:30 2. 6:00 - 16:00 3. 14:00 - 23:00 4. 23:00 - 8:00 [night shift get 100THB])

About the Benefits
Salary: 16,000–20,000THB

About the company
Products: Insurance
Business Type: Insurance (Life Insurance / General Insurance)



<Necessary Skill / Experience >
 Thai nationality, Male/Female, age 22-35 years old
 Bachelor's Degree
 Experienced in Call Center, Customer Service, or related fields
 Able to work on shift schedule
 Efficient in English communications (TOEIC 600up)
 Fresh graduate with English Skill are welcome

<Preferable Skill / Experience>
 None

Languages skills
English: Conversational Level
Japanese: None