Location
Vietnam - Hanoi
Salary
VND20,000,000 - 25,000,000
Job Number
SDG-124765
Industry
industrial
Languages
English Level:Basic;Japanese Level:None;
Job Category
Sales Engineer/ Service Engineer
Posted 2025/11/05

Job Description

<Job Responsibilities>
- Identifying and assigning customer requests: Responding to customer callouts, providing technical service and maintenance support at the customer location. 
- Have responsibilities for installing, operating, commissioning, maintaining and repairing (field service or in-house repair) equipment and providing technical training when necessary or at the service manager’s request.
- Meeting with the customer to determine the nature of the service repair.
- Conducting routine equipment servicing out in the field.
- Inspecting and troubleshooting equipment failures.
- Repairing equipment and replacing faulty parts.
- Installing and testing new equipment.
- Providing preventive equipment maintenance.
- Providing technical training on new equipment installations.
- Completing the job report and reporting to the service manager.
- Updating the report in the system according to the service report

Job Requirement

<Necessary Skill / Experience >
・Age: 27 - 32
・Gender: Male only 
・Education: Degree in Mechanical and or Electrical Engineering/Mechatronics.
・Language: English - Basic Level
・Experience: At least 03 years as a field service technician or sales engineer 
  - Mechanical and electrical skills.

<Skills> : 
- Able to work independently, be active and work under stress from customers
- Reading and understanding technical drawings and documents in English
- Ability to travel and work according to a changing schedule.
- Ability to problem-solve
- Time Management skills.
- Good technical training and presentation skills.
- Physically fit and able to work with heavy equipment.
- Logic-minded.
- Good health