Technical Engineer - Robotics

Job Description

<Job Responsibilities>
• SI and end-user support to resolve application issues 
o Understand customers’ and partners’ technical requirements  
o Perform software or robot simulation to achieve the required results  
o Explain how results are derived, and if not successful, what are the challenges involved,d and what are the possible alternatives 

• Sales team engagement on specification 
o Work withthe  sales team to identify and overcome specification challenges  
o Regularly visit/follow up with customers to understand technical challenges 

• Application training for SI and end-users 
o Develop and enhance training agenda 
o Develop and enhance training manuals 
o Conduct training and demonstrate proper methods to customers 

• New product/technologies workshops, exhibition & seminars 
o Organize workshops and seminars 
o Prepare technical presentations and printouts 
o Prepare demo cells and support the exhibition 

• Solution centres and demo units’ maintenance and management 
o Ensure demo robots and cells are operational 
o Keep the technical room organized and tidy 
o Ensure safety and regulations are adhered to

Job Requirement

<Necessary Skill / Experience >
- Age & Gender: Any
- Education Background: Bachelor’s Degree in Engineering (Mechatronics, Electrical, Mechanical, Automation, Robotics, or related). 
- Language: English - Business Level
- Experience: 
o 2–5 years of experience in industrial automation, robotics, or machine integration preferred.
o Experience with SCARA/6-Axis robots, machine vision, PLCs & motion systems is an advantage.
- Technical Skills 
o Knowledge of robot programming, automation hardware, sensors, and control systems. 
o Familiar with conveyor tracking, vision systems, and industrial communications (Ethernet/IP, OPC-UA, IO-Link, etc.) 
o Experience with 3D design tools & simulation software is a plus.
- Soft Skills 
o Strong communication & presentation skills (English). 
o Customer-oriented mindset with problem-solving attitude. 
o Independent, self-driven, and able to manage field activities & travel within Vietnam.