Job Description
<Job Responsibilities> - Provide & support techniques for all relevant departments as methods for design, airflow analysis, heat load, sound level, equipment selection, and specification of the company's products and other branch refrigeration systems. - Assist sales staff in answering inquiries with regard to the technical aspects of the company's product or another product. - Support to contractors handling the problems after the installation company's product or another product - Visit on-site with sales staff to help them solve all customer problems of customers. - Assign a service engineer to monitor the installed work of the contractor at the site to avoid mistaken installation progress. - Maintain staff by selecting, training employees, counseling and disciplining employees, and planning, monitoring, and appraising job results. - Protect operations by keeping sensitive information confidential. - Maintain professional and technical knowledge by attending technical workshops and training courses then transfer them to the sales department. - Update the Vietnamese regulations of the company's product. - Join the technique task team, support another department - Translate & check technical materials in English to Vietnamese. - Control spare part stocking and inventory monthly. - Hold a service training course for dealers and end users. - Control and manage all activities related to the service department
Job Requirement
<Necessary Skill / Experience > ・Education Background: Bachelor's Degree ・Language: English - Business Level ・Experience: - From 3 years of experience in refrigeration service technician - Have team management experience.