Location
Vietnam - Hanoi
Salary
VND57,000,000 - 62,000,000
Job Number
SDG-125468
Industry
industrial
Languages
English Level:Business Level;Japanese Level:None;
Job Category
Real Estate
Posted 2025/11/28

Job Description

<Job responsibilities> :
• Lead and manage day-to-day operations of common areas and building infrastructure, including retail, office, and public zones.
• Supervise and coordinate cross-functional teams: Engineering, Duty, Reception, Customer Service, Cleaning, Security, Tenants, and Outsourced Vendors.
• Develop and enforce SOPs and service standards aligned with international expectations and premium tenant requirements.
• Ensure smooth and proactive coordination with anchor tenants and Japanese management.
• Oversee handover and pre-opening readiness of new construction areas with full compliance and service readiness.
• Plan and manage OPEX and CAPEX budgets, ensuring cost-efficiency and long-term asset value preservation.
• Lead fire safety and life safety compliance, including emergency response planning and staff training.
• Comply and implement all company policies and procedures to ensure operational excellence and achieve above minimum expectations in Operational reviews.
• Report regularly to senior management with operational performance metrics, improvement proposals, and resolution tracking.

Job Requirement

<Necessary Skill / Experience >
・Education:  Bachelor’s degree or higher 
・Gender: Any 
・Age: 30 - 45 years old 
・Language: English at Business level 
・Experience:
- Having at least 5 years of experience as a Property Manager in a Shopping mall and an Office building.

<Skills>: 
• Strong command of Microsoft Office and familiarity with FM/PM software.
• Highly responsible, logical, organised, proactive, able to work under pressure, and committed to long-term operational excellence.
• Experience working with Japanese companies or international brands in high-standard property operations