Location
Vietnam - Bac Ninh
Salary
VND73,000,000 - 100,000,000
Job Number
SDG-129223
Industry
industrial
Languages
English Level:None;Japanese Level:None;
Job Category
Customer Service/ Call Center
Posted 2026/04/01

Job Description

<Job description>
- Perform maintenance, troubleshooting, and repair of company products/equipment at customer sites.
- Analyze technical issues arising on-site and coordinate with relevant teams to provide feedback for continuous improvement and preventive actions.
- Handle technical problems related to after-sales service and ensure timely resolution.
- Prepare detailed analysis reports and propose effective corrective solutions.
- Develop and implement customer service plans for assigned projects.
- Monitor equipment performance and ensure stable and efficient operation in line with customer requirements.
- Provide technical support and maintain strong relationships with customers to ensure service quality.

Job Requirement

Requirements
- Bachelor’s degree in electrical engineering, Industrial Electricity, Automation, or related fields.
- Experience in maintenance, troubleshooting, or servicing electrical/automation equipment is preferred.
- Language Skill: Korean Language at Native Level and English Business Level
- Strong analytical thinking and problem-solving skills.
- Willingness to travel and work at customer sites.
- Good communication and teamwork skills.