Job Description
<Job tasks> - Responsible for Sales activities for the serviced apartment and hotel, mainly focusing on developing Japanese client accounts; - Responsible for achieving hotel financial targets by focusing on the Japanese market and other assigned markets, with KPIs based on performance versus revenue goals. -To implement all Sales action plans related to the market areas; - Conduct rate negotiations, and develop strategic plans for key segments to ensure optimal yield and guest loyalty. - To work closely with the Director of Sales and General Manager to ensure proposed rate negotiations meet the financial needs of the property; - Maintain contact database and prepare reports regularly. - Follow up on guest inquiries, ensuring accurate information is provided while adhering to sales SOPs. - To support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience; - Assist the Director of Sales with the annual sales action plan, providing statistics and forecasts as needed. - To build and strengthen relationships with existing and new customers to enable future bookings; - To acquire and develop new business accounts and prepare client Sales proposals. - Represent the company in various events and exhibitions; Attend trade shows and sales events in assigned markets. - Collaborate with operation departments to ensure quick responses and excellent guest service. - Efficient teamwork within the Sales team and other departments; - Perform additional tasks like customer care, translation, and interpretation. - Maintain confidentiality of sensitive information and ensure workplace safety standards are followed. - Adhere to company policies and rules, including those related to Duty Roster, grooming, hygiene, health, and safety. - Other related tasks as required.
Job Requirement
<Necessary Skill/ Experience> - Education: Graduated from University - Age: 24 - 30 - Gender: Any - Laguage: Japanese at Business level (N2) - Experience: Having experience in sales at any industry - Good communication skills <Preferable Skill/ Experience> - Having experience in sales in service industry & hospitality industry is a plus;