Job Description
<Job Responsibilities> - Responsible products: Stamping machines and related accessories (e.g., cars: new products), not selling spare parts/services (after-sales service). - Responds to customer inquiries (inside) in areas not covered by distributors. - Receives, qualifies, and distributes customer inquiries received through direct sources. - Responsible for the implementation and maintenance of all aspects of the sales-related functions of the business information system. - Creates, implements, and maintains technical information on product line and applications using materials supplied by other functional areas. - Prepares quotes using information provided by the Product Dept and Engineering Dept. - Establishes and maintains price lists, customer database, and installed machine database by working closely with Product/Segment Managers and Marketing Planning Manager. - Develops and maintains a computerized reporting system of Sales calls, orders, distributor activity, lost orders, etc. - Supports the Manager in preparing routine and complex customer orders, routing or responding to sensitive correspondence, and following up on internal sales matters. - Initiates appropriate follow-up action for customers and distributors at the request of Sales and Product/Segment Managers. - Develops and maintains procedures for initiating customer orders into the operations cycle. Produce a clear, timely, and thorough Order Package for each customer order. - Perform other duties as assigned
Job Requirement
<Necessary Skill / Experience> ・Education: Bachelor's Degree or Diploma in Electrical or Mechanical. ・Gender: Any ・Age: Any ・Language: English Business Level (used for internal communication, report, email) and Japanese Business Level (N2 equivalent, used for communicating with clients) ・Experience: - Have 3 - 5 years of progressive experience in Sales or Marketing support positions, preferable in metal stamping products. - Have general knowledge of integrated business information systems. - In-depth knowledge of PC software, including databases, spreadsheets, graphics, and word processing. - Working knowledge of the sales quotation and proposal process. - Working knowledge of supporting customers and sales associates by interfacing with at least two of the following: Manufacturing, Applications Engineering, Product Management, Customer Service, and Marketing communications. - Ability to travel up to 50% or more. - Excellent oral, written, English, and Japanese Languages and interpersonal skills. <Preferable Skill / Experience> ・Chinese skills