Job Description
<Job Responsibilities> - System Ownership: Manage and optimize CargoWise One (CW1) and specialized logistics applications WMS, FAST, ECUSS, Website, Microsoft 365 and accounting modules. - Logistics Operations Tech: Oversee EDI/API integrations with global carriers and customs gateways (VNACCS/VCIS) to ensure zero delays in cargo clearance - Security & Compliance: Maintain reliable and secure IT infrastructure and network stability (WMS scanning, handheld devices, and RFID systems, firewalls, VPN, antivirus, and cybersecurity controls) across all branches, warehouses, and offices. - Digital Transformation: Lead the implementation of AI-driven tools for automated document processing (OCR) and IoT for real-time fleet telematics. - Support Digital Marketing: Deploy, operate, and maintain tools and software for digital marketing activities (Website, Youtube, Zalo OA, CRM, email marketing, automation tools, analytics tools, social media management tools, etc.). - Coordinate with Marketing team: Implement and maintain tracking and analytics (Google Tag Manager, conversion tracking, pixels), ensuring data accuracy security and report on performance, platform/algorithm trends, risk alert, and improvement suggestions for Marketing team to enhance CMS performance, technical SEO. - Other task-related IT function.
Job Requirement
<Necessary Skill / Experience > ・Education: Bachelor's degree in Information Technology, Computer Science, or related field. ・Language: English - Business Level (TOEIC >720 or equivalent) for reporting to regional headquarters) ・Experience: - 5+ years of IT experience, with at least 2 years in a management position within Logistics, 3PL, or Freight Forwarding. - Hands-on experience with SAP, CargoWise, or similar ERP/FMS platforms is highly preferred - Working knowledge of SQL, system configurations, or automation tools is an advantage. - Technical Skills: Deep knowledge of networking, SQL, EDIFACT protocols, and cybersecurity frameworks.