Job Description
<Job Responsibilities> • Support the sales and technical teams in customer communication and order processing. • Prepare and verify sales documents including quotations, sales contracts, purchase orders, invoices, and business correspondence. • Maintain and update customer data, sales orders, and delivery status in the internal system. • Prepare periodic sales reports (weekly, monthly) and support ad-hoc reporting when required. • Handle customer enquiries related to orders, delivery schedules, and payment terms. • Follow up on payment status and coordinate with the accounting team, sales team regarding invoicing and receivables • Coordinate with logistics partners to ensure timely and efficient delivery of goods. • Plan shipments, track delivery progress, and resolve logistics-related issues. • Prepare and verify shipping documents and maintain proper records. • Support the sales team in selecting delivery terms, shipment methods, HS codes, and import duties. • Liaise with suppliers to monitor order progress, including lead time and shipment schedules. • Perform other administrative or operational tasks as assigned by management.
Job Requirement
<Necessary Skill / Experience> - Bachelor's degree or equivalent in reputed educational institutions with relevant majors (admin management, logistics management, international business, etc.). - Good at English. - 2-4 years experience. - Knowledge of job duties for sales admin, logistics and back office (PO, invoices, incoterms, etc.). - Basic understanding of relevant legislation, policies and procedures. - Knowledge of the organization and composition of letters, reports, charts, and spreadsheets. - Be honest and trustworthy.