Location
Vietnam - Hanoi
Salary
VND -
Job Number
SDG-126465
Industry
financial services
Languages
English Level:Business Level;Japanese Level:None;
Job Category
Legal & Compliance
Posted 2026/01/01

Job Description

<Job Responsibilities>
- To handle non-marine claims (Property, Engineering, Liability,…)
- To handle other kinds of insurance claims depending on actual requirements.
- To handle the coinsurance & reinsurance claims (inward, outward), subrogation recoveries.
- To support Division Leader/Managers in statistics and claims management, prepare data for reporting and internal meetings.
- To deliver necessary training sessions and seminars to the clients.
- To comply with the procedures, guidelines, and compliance requirements.
- To set appropriate reserves and effect claim payments within the authorized limit and report to authorized persons as required.
- To follow up on outstanding claims information and negotiate with claimants for the settlement of the claims.
- To keep good communication with customers (internal and external) to achieve greater customer satisfaction claims.
- To observe accuracy, completeness, and timeliness when carrying out daily responsibilities.
- Other claims documents control and data storage as required. 

Job Requirement

<Essential requirements>:
- Education: Bachelor's Degree (engineering/technical background is preferred)
- Language: English at Business Level
- Experience: At least 4 years of experience in the related field and high potential.
- Skill/Knowledge
• Strong interpersonal communication skills for building and strengthening partnerships with both internal and external stakeholders, and for effectively influencing business partners’ perspectives and actions.
• Analytical and synthetic ability.
• Good soft skills.
• Have good discipline and responsibility.
• Have time management skills, deploy jobs as planned

<Preferred> 
- Loss adjusting/Claims handling experience is a plus