Job Description
<Job Responsibilities>
- Building relationships with existing customers
- Managing on-site operations and troubleshooting
- Proposing and implementing operational reviews and improvements
- Developing new customers and increasing profitability
- Providing services that meet customer needs
- Managing daily forwarding operations and directly responding to customer inquiries
- Managing the work of team members
- Setting KPIs based on sales, gross profit, and customer base
- Coordinating with accounting firms for payroll, bonuses, payment, and financial reports
- Managing back-office operations
- Reporting to Japanese headquarters and Singapore office
Job Requirement
<Necessary Skill / Experience>
- Education: Bachelor's Degree
- Language: Business-level English
- Experience:
- Over 7-10 years of managerial experience in the logistics industry
- Have good knowledge of warehouse operations (including bonded warehouses)
- Experience in inland transportation, warehouse management, and related fields
- Experience in both sales and operations (not only management)
- Experience in member management and reporting tasks
- Good understanding of office operations
- Proven ability to generate business independently
<Preferable Skill/ Experience>
- Good understanding of Japanese company culture
- Can lead a team with strong teamwork skills
- Can actively work towards improving the situation rather than simply maintaining the status quo