Job Description
COMPANY PROFILE
Address: District 3, HCMC
Business Type: 100% investment from Japan.
Size: < 50 (Vietnam Total 250)
Industry: IT solution
Established in Vietnam: 1997
GENERAL INFORMATION
Position: Project Engineer – IT Solution in HCMC
Level: Staff
Contract Term: Permanent
Recruitment Reason: Expansion
Expected joining date: ASAP
Work Location: District 3, HCMC
Work Time:
Monday-Friday 8:00am-17:00pm
Bonus and Incentives: 13th month bonus (more than by your performance)
Benefit(s): Annual Leave 14 days per year, parking fee,
Salary and bonus policy are interesting.
Salary increase consideration 1 time/year
Certificate allowance: MCSE and CCNP
Selection Process: Two rounds (face-to-face)
Others: Health check 1time/ 1year, Weekly teamwork activities: football.
JOB DUTIES
Report to Japanese Manager
90% of the clients are Japanese companies.
Designing and making technical document for proposal to submit to customer
Support sales to present or explain to customer for proposal.
Follow up, managing project progress and make prompt action to ensure it on schedule, meet customer demand.
Solve the trouble occur while the projects are on process (if any) by cooperating with other colleges in team.
Installing software for IT equipment such as: Application software for PC, Software for Server.
Installing driver for hardware such as Printer, USB…
Config for WAN and security equipment such as Router, Firewall…
Delivery equipment to customer at schedule assigned by Managers.
Take responsibility of the technical of whole projects even after finish.
Maintaining and developing the close, good relationship with customer for long term business opportunities.
Make troubleshooting for customer if any.
Give IT consult to customer if request.
Support for customer after sales in case of trouble or warranty.
Making report:
+ Making Service Report as Standard of KDDI service.
+ Making report of project on process and on schedule.
+ Making report of new plan and strategy (if any)
+ Making report of trouble and solutions.
JOB REQUIREMENTS
Desirable Background & Experience:
- Qualification: Bachelor Degree
- Language Skills: English more than business level
- Japanese communication is advantage
- Others: Excellent IT skill and knowledge of PC, Server (Windows OS is main, Linux is a plus), Network equipment (Router, Switch, Firewall and etc.)
- Optional Skill and Knowledge
- PABX (PBX)
- Access Control
- Security Camera
- Cabling (LAN/Tel)
- Power (Electricity)
- Software Development
- Operation Work (Monitoring, helpdesk or etc)
- IP-VPN and Internet VPN
- WAN design including Leased line, MPLS and etc
Desirable Character:
- Gender: Male
- Age: Over 28
- Punctual, reliable.
- The person who can follow rules and procedures.
- Willing to learn.
- Good teamwork player.
- Good communication skills, negotiation skills.