Job Description
"
1. Ensure that Company has the right level or competencies within the retail network to fulfill and even to exceed the customer's expectations
2. Develop, implement and monitor training programs
3. Prepare and monitor Nissan college budget (including investment required)
4. Team management focusing on personal development and goals achievement
5. Key contributor in the development of strategic plans
6. Be an active actor during specific governance with NML GHQ
7. Secure the deployment of the Nissan Customer way within the retail network
8. Monitor Dealer Performance Review audit results done by Sales & Service Dept.
9. Collaborate actively with others departments (Sales/Total Customer Satisfaction/Service) for cross-functional activities relative to CQ
10. Team Management focusing on personal developent and goals
11. Be an active actor during specific governance with NML GHQ (CQ SC as an example)
• Male / Female
• Have a minimum of Bachelor degree in any discipline
• Over 5 years of Training Center Management experiences, preferably in automotive sector
• Solid and proven management and leadership capabilites
• He / she must have excellent skills in employee motivation, fair judgement, people orientation, strong sense of confidentiality, proven leadership
• He / she must have strong technical and commercial automotive competence
• He / she must have excellent skills in understanding customer / people needs – deliver on commitments
• He / She must able to share common values with Nissan Way, Code of Conduct, high ethical standards.
• He / she must have excellent technical skills, leadership skills, communication, interpersonal skills, financial skills and analytical thinking skills
• Proficient in operating Ms. Office
• Fluent English for both oral and written
-Have huge experiences in Automotive sector
- Technical
- Leadership
- Communication
- Autonomous
- Financial
- English
- Result oriented
- Analyticial"