Job Description
<Job Responsibilities> - Provide on-site technical support for industrial printing customers - Visit customer sites together with the local distributor's sales team (approximately 3–4 customer visits per day) - Analyze and troubleshoot printing-related issues such as color inconsistency, color registration, poor adhesion, drying problems, and printing quality defects - Provide technical advice on printing processes, color management, and ink application - Support machine setup, maintenance, and process improvement at customer sites - Communicate with customers to identify technical problems and recommend appropriate solutions - Report technical issues to Japan HQ and work with overseas technical teams when escalation is required - Communicate with regional technical teams in Thailand and Indonesia regarding technical matters - Prepare technical reports in English - Perform other related tasks as assigned
Job Requirement
<Necessary Skill / Experience> ・Education: Any ・Language: English: Intermediate level (daily communication and technical reports) ・Experiecne: - At least 7 years of experience in the printing industry - Hands-on experience in UV flexographic printing, printing inks, and color management - Experience troubleshooting printing issues such as color variation, color misregistration, drying problems, and poor adhesion. ・Skill: - Ability to identify the cause of printing probl- Knowledge of prepress and printing processes - Ability to identify and solve printing-related technical problems independently - Basic PC skills <Preferable Skill/ Experience> - Experience working for an ink manufacturer - Strong knowledge of prepress processes - Extensive experience (around 10 years) in the printing industry is highly preferred