Job Description
<Job Responsibilities> 1. Sales Execution - Execute approved sales strategies, plans, promotion programs, and sales initiatives. - Coordinate with sales agencies, JV partners, and internal departments to ensure effective sales execution. - Monitor sales performance, market trends, customer feedback, and implementation progress. - Identify issues and risks, and recommend improvement actions to management. 2. Sales Agency & Stakeholder Management - Coordinate communication of project information, sales policies, promotions, and operational updates to sales agencies. - Collect and consolidate market, customer, and agency feedback. - Support agency engagement activities, training, incentive programs, and relationship management. - Monitor agency performance and follow up on operational matters. 3. Marketing Execution - Coordinate the execution of marketing campaigns, promotional activities, sales events, and branding initiatives. - Manage the preparation of sales and marketing materials and ensure quality and timely delivery. - Coordinate the operation of show units, sales galleries, and customer-facing facilities. - Supervise event execution and resolve operational issues when required. 4. After-sales Management - Oversee after-sales operations, customer documentation, and administrative procedures. - Coordinate the handling of customer requests, complaints, and post-sales issues. - Work with internal departments and project partners to resolve operational, contractual, and payment-related matters. - Escalate complex customer, legal, contractual, or financial issues to management when necessary.
Job Requirement
<Necessary Skill / Experience> - Education: Bachelor's Degree in Business Administration, Economics, Marketing, Communication, Real Estate or related fields - Language: English - Business Level - Experience: + At least 5 years' experience in sales, marketing, business development, or project marketing. + Experience in working with external agencies or real estate developers - Strong communication, negotiation, and interpersonal skills - Ability to work independently, manage multiple stakeholders, and thrive under pressure - Key competencies: relationship management, result orientation, communication & presentation skills, problem-solving ability, task delegation and follow-up - Ownership of assigned tasks, cooperative, flexible, keen to learn new areas <Preferable Skill/ Experience> - Knowledge and professional experience in the residential real estate market is an advantage