Job Description
<Job Responsibilities> - Conduct inspections for incoming materials, in-process parts, and finished goods to ensure conformance to specifications - Monitor and analyze quality data including defect rates, rework, and customer complaints - Investigate quality issues and lead root cause analysis and corrective action implementation (e.g., 8D, CAPA) - Maintain and update quality documents, including control plans, inspection criteria, and SOPs - Assist in the design, implementation, and documentation of a compliant ISO 9001 quality management system for the Vietnam site - Support internal audits, gap analysis, and system training across departments - Prepare the site for external ISO certification audits and ensure successful completion - Drive ongoing compliance and continuous improvement post-certification - Visit customer facilities to support quality issue resolution, investigate complaints, and maintain strong communication channels - Visit suppliers for incoming quality issues, audits, and improvement initiatives - Represent the quality team during customer audits, product approvals, and post-delivery support - Collaborate with internal and external stakeholders to ensure alignment on quality standards and expectations - Collaborate with production, engineering, R&D, and supply chain teams to resolve quality issues and improve processes - Participate in new product introduction, process validation, and customer audit preparation - Support training initiatives to raise quality awareness and standardization on the shop floor
Job Requirement
<Necessary Skills / Experience> - Bachelor’s degree in Materials Science, Mechanical Engineering, Chemical Engineering, or a related field - Language: English - Business Level - 3 - 5 years of experience in manufacturing or quality engineering - Experience with ISO 9001 setup is compulsory - Familiarity with ISO 9001 or other quality management systems - Proficient with quality tools such as SPC, MSA, FMEA, control charts, and 8D reports - Experience managing a small team of 10-15 headcount - Up to 20% travel, including international travel primarily to the Asia Pacific Region <Preferred skills> - Experience in the composites or plastics industry - Experience in implementation or audits is a plus - Basic understanding of thermoplastic materials and composite processes is an advantage - Strong learning mindset, problem-solving skills, and attention to detail