Job Description
<Position Objective/Expectation> Responsible for communicating with customers, coordinating with internal engineers, and managing project progress to ensure smooth project execution. <Job Responsibilities> - Receive and handle inquiries and requests from customers. - Understand customer requirements and share them with internal engineers. - Coordinate with internal engineers to respond to customer requests and technical issues. - Communicate with customers and provide updates on project progress. - Manage and follow up on the overall progress of projects. - Coordinate schedules and tasks between customers and internal engineers. - Support communication between Japanese customers and the engineering team. - Perform other related tasks assigned by the Manager.
Job Requirement
<Necessary Skill / Experience> ・Education: Bachelor's Degree ・Languages: Japanese - Business Level (Able to communicate with client) ・Experience: - At least 1 year of experience in IT infrastructure and system engineering - Experience with server and network operation, maintenance, and troubleshooting - Experience configuring or supporting network devices (Router, Switch, Firewall, Cisco, etc.) ・Skill: - Knowledge of Server, Network, and other ICT (Information and + Communication Technology) devices - Strong reporting skills via email, files, and phone to managers in HCMC <Personality> - Punctual, reliable, can follow rules and procedures - Motivated, good teamwork, management, and trouble skills - Willing to learn