Job Description
<Job Responsibilities> 1. Logistics Operations and Customs - Plan and coordinate import, export and re-export shipments of machines and spare parts from local and overseas suppliers, ensuring timely delivery and compliance with company requirements. - Oversee customs clearance and ensure the accuracy of shipping documents, HS codes, duties, taxes, licenses and certificates. - Monitor shipment schedules, track deliveries and update customers on shipping status. - Coordinate with customs authorities, suppliers, customers, freight forwarders and internal departments to resolve shipping issues and ensure smooth operations. - Select and manage logistics service providers, control transportation costs, and review logistics invoices to ensure timely payment. - Coordinate cargo insurance and handle claims for damaged or lost shipments. - Ensure compliance with Incoterms, trade finance requirements and applicable customs and international trade regulations. - Handle urgent shipments, delivery delays and customs-related issues, and implement improvements to logistics processes. - Maintain accurate shipping records and prepare regular logistics reports. 2. Team Coordination and Warehouse Support - Manage and supervise the Logistics Staff, including task allocation, work monitoring and guidance. - Coordinate with the Warehouse Staff on stock availability, shipment preparation and delivery schedules. - Support inventory checks and ensure accurate inventory information is shared with relevant departments. - Coordinate proper handling and storage of machines and spare parts to minimize damage and loss.
Job Requirement
<Necessary Skill / Experience> - Education: Bachelor's degree or higher in Logistics, Supply Chain, Foreign Trade, International Business, or a related field - Language: Business Level in English OR Japanese for emails, documents, and overseas communication - Experience: At least 5 years of experience in logistics, import/export, and customs clearance, including at least 2 years in a team-leading or supervisory role. - Solid knowledge of customs laws, regulations, and international trade terms. - Good MS Office skills, especially Excel (filters, PivotTables, lookup functions), for shipment tracking, cost control, and reporting - Professional communication and business etiquette; able to work independently, report directly to top management, and make timely decisions - Strong organizational, problem-solving, and multitasking skills; able to work under pressure and overtime when required <Preferable Skill/ Experience> - Experience handling machinery, industrial equipment, or spare parts - Good relationships with Customs authorities, forwarders, and logistics providers - Basic machine/parts knowledge for HS classification and packing requirements - Proficiency in both English and Japanese