Job Description
<Number of employees : Total : Indonesia: 10 person Global:180+ person > <Report Line : Technical Manager > <Team Member: 4 persons> <Number of Subordinates: 0 persons > <Products: Digital Assistant Platform > <Clients: Banking, Telecom, Automotive, Retail, etc > <Job Responsibilities> Client is looking for Software Engineers/Senior Software Engineers in the Customer Adoption team to enhance the existing and or create new conversational channels for the Enterprises. ● In close contact with the customer to understand the problem and develop the fix. ● Troubleshoot and fix the bugs as reported by customers and QA in the current deployment. ● Work with Business Analysts/ Delivery Managers to build or enhance the BOT. ● Development of internal tools/scripts for automation of various tasks. ● Sharing customer feedback to the product team. ● Escalation of bugs to the development and Product team. ● Mentor/Train new team members.
Job Requirement
<Necessary Skill / Experience > ● Experience: 1-3 years. ● Graduates in Computer Science/IT with high knowledge of basic programming. ● Strong experience in programming of at least 1 year .Python, JavaScript, Java + node-based programming perfect match. ● Fluent written and spoken English is mandatory. ● Flexible for shifts.