Job Description
- Collaborate with the sales team to understand customer requirements from technical side. - Translate the customer requirement into Basic Design (P&ID, Equipment List, Valve List, etc.) - Liaise with other related division to deliver and explain regarding information of basic design, equipment specification, delivery specification. - Check that the quotation content and specifications made by the sales team align with the design and drawing. - Necessary technical support when doing the Monitor progress of ongoing projects to prevent delivery delays. - Become a sales team partner in dealing with complaints from customers (based on request) - Join and or assist sales team for in meeting with customers as technical support (based on request). - Create the Functional Specification (FS) documents, Systematic Design Process. - Confirm the preparation & implementation of test run instrument. - Create and archive the reports and manual procedures - Use the technical insight possessed for internal needs required in the pre-project and ongoing project periods. - Memorizing technical product specifications and keeping up-to-date with new company products as well as industry trends. - Conducting market research and obtaining feedback from clients to improve existing products. - Writing reports and liaising with the production team regarding issues, foreseeable problems, and effective solutions. - Other tasks as assigned.
Job Requirement
- Min. bachelor’s degree in engineering or similar. - 10 Years (minimum) Work Experience in machine manufacturing - Must understand basic design for stainless steel equipment (pharmaceutical, F&B, cosmetics, chemical, etc.) - English (conversation and writing level) - Strong customer service, analytical, and interpersonal skills. - Excellent organizational, research, and multitasking abilities. - Strong communication skills, managing people, and problem-solving skills. - A professional appearance. - A valid driver’s license.