Job Description
Job Description
[Responsibilities]
- Execute the customer service strategy
- Provide high quality technical services both for software and hardware to customers, partners dealer, and other engineer
- Responsible after services
- provide product training to agents and customer base on schedule
- clarify customer queries though troubleshooting and researching existing knowledge base on known issues
[Responsibilities]
- Execute the customer service strategy
- Provide high quality technical services both for software and hardware to customers, partners dealer, and other engineer
- Responsible after services
- provide product training to agents and customer base on schedule
- clarify customer queries though troubleshooting and researching existing knowledge base on known issues