Job Description
- Lead and manage the Operations Team - Propose and implement improvements to enhance operational efficiency (IT systems, new procedures, service quality) - Develop and train team members - Oversee daily operations - Customer relationship management - Monitoring and supervising operational workflow - Troubleshooting and improving operational processes - Preparing documentation for process improvements - Communicate with customers and vendors - Handle monthly reporting for AR & AP - Other tasks as assigned
Job Requirement
・Minimum 5 years of working experience in the logistics/forwarding industry ・Business-level English (capable of handling correspondence) ・Knowledge of customs clearance and export-import regulations