Job Description
<Job Responsibilities> • Provide banking services to Corporate Customers through the telephone; • Provide various indication rate to customers • Conclude daily banking transactions including Bilateral Loans, Time Deposit, Foreign Exchange, Remittance, etc.; • Solicit new transactions from customers • Handle customers inquiries and to provide the necessary support for the customers; • Provide various money market and FX indication rate to customers; • Liaise with various departments in front and back offices to ensure smooth completion of transactions • Other ad-hoc duties as assigned
Job Requirement
<Necessary Skill / Experience > • Bachelor’s Degree, preferably business or finance-related discipline; • At least 3 years of experience in bank customer services or marketing support • Good knowledge in banking products including money market transactions and foreign exchange; • Strong communication skill and good telephone manner; • Proactive, accurate, detail-minded, and a good team player; • Native Cantonese, fluent in Japanese (N2 or above), English & Mandarin • Proficient in MS Office