Job Description
Our client is a Japanese securities firm and they are looking for a highly motivated individual to join their Customer Service Department
Customer Service Executive
Job Responsibilities:
· Liaise with customers and take client orders in a timely manner
· Execute trade transactions through various channels for overseas equities and futures markets
· Serve customers around the world thru email, phone, and face-to-face
· Participate in ad-hoc system enhancement projects when required
· Assist in regular corporate web content update and other administrative support to the team
Requirements:
· Degree in Finance, Business Admin, or related disciplines
· Minimum 1 year experience in customer services, preferably in financial services industry
· Qualified to be registered as licensed person under SFC (Type 1 & 2)
· Must be proficient in PC knowledge (including MS Office and Internet)
· Good command of both spoken and written English and Chinese (Cantonese and Mandarin)
· Customer oriented with strong communication skills
· Self-initiated, highly accurate, ability to work independently and under pressure
· Night shift is required
· Immediate available preferred
Benefits:
· 5-day work (Mon-Fri)
· Fixed salary and compensation package depends on experience
· Medical, MPF
· On-the-job training
Candidates with more experience will be considered as Senior Customer Service Executive.