Mô tả công việc
- Support for requests from Japanese customers - Respond to inquiries from Japanese contractors in cooperation with Service and Sales departments - Visit a Japanese customer with Japanese manager - Diagnose and troubleshoot technical issues - Provide prompt and accurate feedback to customers - Follow up with Japanese clients to ensure their products are fully functional after troubleshooting and ask if customers need any support or other requests
Yêu cầu công việc
- Age: 25 - 35 years old. Gender: Male preferred - Education: Bachelor degree of Electrical, Mechanical, Engineering & Technical background - Language: English Business level (Good at Japanese Communication, from N2 level) - Experience: At least 3 years of working experience in Technical field - Proven work experience as a Technical Support Engineer - Ability to resolve problems relating to Japanese customers - Ability to diagnose and troubleshoot basic technical issues in Japanese