Job Description
Our client, a famous Japanese electronic trading company is now looking for the following candidate to fulfill their elite team -
Responsibilities:
Handle incoming phone calls and answer customers’ inquiries by providing concise and accurate information in timely, professional and courteous manner
Co-ordinate with internal departments of the inspection schedules and customer’s needs about the repairing parts/accessories
Understand the needs of customers and schedule inspection appointments with customers whenever necessary
Dispatch inspection order
Requirements:
F.5 above or Diploma graduated
Good command of both spoken and written English and Cantonese
Minimum 2 years of working experience in customer service/sales field
Solid customer service experience in tel-marketing / call centre is preferable
Assist in the execution of marketing & communication strategies for advertising and promotion programs;
Provide sales administration support to the team
Handle and follow-up sales enquireies to customers in a professional manner
Experience in order process and follow up the delivery arrangement
Positive attitude, self-motivated, attention to details, mature & good communication skills
Immediate available preferred
Interest parties please send a full resume in MS Word/PDF format in English to hongkong@rgf-hragent.asia.
All information received will be kept in strict confidential and only for recruitment purpose.