Job Description
- Manage daily warehouse operations
- Handle client inquiries and resolve operational issues
- Arrange subordinate shifting schedules
- Monitor and analyze team KPIs and identify improvement areas
- Provide guidance, coaching, and support to team members
- Review daily operational activities and report findings to Manager
- Perform other related duties as assigned
Job Requirement
- Bachelor’s degree in Transport Management, Sea Transport, or related field
- High conversational English or above
- Min. 2 years of experience as a Warehouse Leader in Freight Forwarding industry
- Strong communication and interpersonal skills, especially in dealing with customers