Job Description
- Warranty Claim Judgment From Overseas -Receiving MQR (Market Quality Report) From Sea Countries And Prioritizing Them, And Send Them To Factory Or R&D Team To Make The Solution Quickly -Participating Weekly Meeting Through Video Conference And Update The Information List. -Making Decision If The Units Can Be Shipped From Factory Or Not When A Critical Quality Issue Happens. -Making Decision Of Countermeasure For Sold Units And Stock After The Issue Is Solved – Mandatory Fixing Or Fixing As Fail. -Making Schedule And Arranging Workmen And Materials In Case Of Mandatory Fixing. -Completing Rework Manuals And Uploading To System. Also Ordering The Parts If Needed. -Participating Dealer And Customer Survey Just After New Model Is Introduced In A Market To Find And Solve Quality Issues. -Visiting Dealers / Customers To Get The Correct Information Of Quality Issues And Manage The Members Who Should Be Involved From R&D Or Manufacturing (Factory).
Job Requirement
・Min Bachelor's degree in Industrial Engineering/Mechanical Engineering/ Agriculture Engineering ・Min 3-5 years of experience as QA Assistant Manager in agricultural, machinery, automobile. ・In depth experience and knowledge in Quality Assurance in Consumer Durables Industry, failure analysis procedure of machine ・Good communication in English