Job Description
- Plan, design, deploy, and maintain IT systems, including hardware devices, software applications, cloud applications - Ensure high performance, availability, disaster recovery, and scalability of IT systems. - Evaluate hardware and software options - Identify issues and communicate with management to implement appropriate solutions - Oversee technical support and troubleshooting assistance to end users. - Create and maintain efficient and secure network infrastructure, including LAN, WAN, wireless networks, and VPN - Monitor network performance, troubleshoot issues, and optimize network configurations. - Implement security measures to protect against unauthorized access and cyber threats. - Maintain and keep up-to-date comprehensive documentation for all implemented networks. - Handle server selection, configuration, security measures, and ongoing maintenance - Maintain and keep up-to-date comprehensive documentation for all configurations. - Conduct regular risk assessments, develop IT security policies and procedures, and implement measures - Ensure data backups, disaster recovery, and business continuity plans - Develop and maintain documents on internal processes and procedures - Manage user accounts, permissions, and access controls (Ms. 365) - Oversee the administration including Exchange Online, SharePoint, OneDrive, and Teams. - Lead incident response efforts in case of security breaches or system failures. - Investigate incidents, analyze root causes, and recommend corrective actions. - Collaborate with external security experts and law enforcement agencies - Manage IT team by recruiting, training and coaching the staff, communicating job expectations and appraising their performance. - Provide mentorship, guidance, and professional development opportunities to team members. - Liaise with management and various departments to understand their IT requirements and align projects with the overall business goals. - Lead IT projects for design, plan, management and procurement, ensuring that they are delivered on time, within budget, and meet the desired objectives. - Collaborate with external vendors, contractors, and service providers to ensure smooth and secure operation of IT systems. - Evaluate vendor proposals, negotiate contracts, and manage vendor relationships. - Monitor vendor performance and enforce contractual obligations.
Job Requirement
・Bachelor degree in IT and related major ・Having 5-10 years of working experience in IT infrastructure management, network design and administration, and security protocols ・Having a minimum of 3 years working as an IT Manager with team management and project management experience. ・Bussines English communication skills both verbal and nonverbal ・Strong grasp of Microsoft Active Directory and Entrap ID administration, Exchange Online, Azure, and Microsoft365/Office365. Practical knowledge of Windows Defender, Intune, and other Microsoft security applications is desirable. ・Strong leadership skills and proven ability to communicate effectively with technical and non-technical stakeholders.