Job Detail
<Job Responsibilities>
1. Sales Administration & Documentation
• Cooperate with the Operation Team, manage all sales-related paperwork, including contracts/payments with vendors, customers' request letters, customers' contracts, handover minutes, etc.
• Ensure timely and accurate data entry of customer information and transaction status into internal systems.
• Maintain and update sales tracking reports and dashboards.
• Data and document management. Arranging the data and documents into appropriate folders.
2. Coordination with Team & Partners
• Provide administrative support to the Sales and Marketing departments during product launches, events, and campaigns.
• Coordinate the preparation of marketing kits, presentation materials, and brochures as needed.
• Support the team in scheduling appointments, customer meetings, and site visits.
• Coordinate with partners to keep track of and categorize the customers' requests/issues.
• Preparation of the sales permit: PIC to contact with VHM team for sales permit, preparing sales permit application, collaborating with Construction team and Design team to finish D&E documents, working with VHM team for timely preparation, seeking signature, preparing paperwork (hard copies, authorization) to send to VHM team. In charge of the information publication on the government website for the project.
3. Payment & Contract Follow-up
• Coordinate with partners and the Accounting Team to check the monthly SCA Fee and report to the Team Leader if there are any issues during the checking period.
• Support contract preparation (including legal review) and signing process with partners/vendors.
• Prepare the payment requests for any payments that are related to the Sales & Marketing Team and collaborate with the Accounting Team to make sure the payment process is implemented.
4. After-sales support
• Handle customer requests post-sale, such as updating information, processing handover documents, and managing customers' issues.
• Seek Senior Managers' approval (if needed) for the partners' or customers' requests.
• Follow up on the implementation of contractual commitments (e.g., gifts, promotions, completion dates).
• Assist in organizing handover ceremonies or customer care programs as needed.
• Collaborate with the Marketing Team and the Mock-up Houses Receptionist to manage daily operations.
<Necessary Skill / Experience >
・Education: Bachelor’s Degree in Business Administration, Real Estate, or a related field.
・Language: English - Business Level
・Experience: Minimum 1–2 years of experience in administrative or sales support roles (preferably in real estate or property industry).
・Skills & Competencies:
• Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with CRM systems is a plus.
• Strong organizational skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
<Preferable Conditions>
- Having experience in MNC or Japanese companies
- Having experience in Real Estate or Property Management industry
