【Closed】Customer Support (for French Customers) - Gaming
【Closed】
Customer Support (for French Customers) - Gaming
Giao tiếp thông thường
Ngành Công Nghệ/ Hệ Thống Mạng (Công nghệ thông tin/ Phần mềm/ Phần cứng/ Di động/ Truyền thông, v.v.)
Tổng đài / Dịch vụ chăm sóc khách hàng
VND12,000,000 - 24,000,000
Không
Việt Nam Thành phố Hồ Chí Minh
2024/05/04
SDG-105792
Job Detail
<Position Objective/Expectation >
- Customer support for games developed by Japanese companies
<Job Responsibilities>
・Sending emails to end users (French)
・Escalating to game developers in Japan
・Researching by using management tools
・Communicating with the company about some problems and how to respond to them
・Inquiring analysis
・Reporting to Manager
[Work environment]
・Communication: Slack, Skype
・Tools used: Google Workspace
<Necessary Skill / Experience >
・Age: 22 ~ 40
・Gender: Any
・Education: Bachelor's Degree
・Language:
- French - Business Level. Ability to communicate smoothly with French customers.
- English - Conversational Level( For internal communication)
・Experience: open for fresher.
・Having good communication skills
・Having reporting skills
・Can work from home via shift working
<Preferable Skill / Experience>
・Experience in customer support is a plus
【Closed】