Job Description
- Manage parts for gas turbines (roll-in / roll-out parts). - Manage demand and supply of roll-in / roll-out parts for gas turbine units. - Coordinate among customers, trading companies, and our group company to ensure timely availability of required parts. - Track status of parts during exchange or refurbishment processes. - Handle the full sales cycle from quotation, order confirmation, and delivery to payment collection. - Coordinate with customers regarding purchase orders, delivery schedules, and commercial terms. - Ensure all documentation (quotation, PO, invoice, delivery note) is accurate and consistent. - Sales monitoring and marketing (research and analysis) for GTCC After-Sales. - Support and promote business expansion in sales POV for existing GTCC (Life Cycle Management, etc.). - Build and maintain strong relationships with customers through proactive communication. - Address customer inquiries, complaints, and requests promptly and professionally. - Ensure invoices are issued accurately and sent on time. - Monitor and follow up on outstanding payments according to agreed payment terms. - Coordinate arrangements for visas, hotel bookings, and transportation for visitors to and from Indonesia. - Overall GTCC After-Sales coordination among trading companies, our group companies in Japan, and customers. - Reporting and feedback to our group companies in Indonesia and Japan, and GTCC AS AP headquarters. - Support plant outage works and maintenance activities. - Other company activities as required.
Job Requirement
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering, International Trading, International Business, or a related field. - Strong communication and customer-handling skills. - Business level English - Proficient in Microsoft Office. - Able to work independently and collaboratively across functions. - Having working experience an after-sales service sales engineer in the energy industry (Handling Parts management, customer support, and coordination tasks etc.)